Following your replies: reading the screen
People coming, households pending, new replies, next step, exports: how to read the follow-up screen and what each number really counts.
- For I’m planning my celebration
- 5 min
- Last checked
“Follow up” is the screen where your households’ replies arrive. It updates by itself, about every 60 seconds while the tab is visible: no need to reload the page.
Your co-organizers see this screen too: an editor sees what you see; a viewer sees the numbers only (how many are coming, kashrut, allergies), unless you open the details to them.
The three tiles
- The people who are “coming”: the total number of people announced by the households that replied “yes”. Children are included in this total.
- The households “pending”: those that have not replied, those that replied “maybe”, and those on the waitlist. The tile breaks these three groups down. When there are only households with no reply, it says so.
- The households “not coming”.
Each tile is also a filter: tap it to see only those households in the list, tap it again to go back to all of them. The tiles count people (the first) or households (the other two): it is written underneath. A reply given without a personal link counts in the replies but not in the household list, so the tiles do not always add up to the number of households.
At the top of the screen
- “New reply”: the most recent reply, flagged as new for 24 hours.
- Three tiles: the households coming, those who haven’t replied, those not coming.
- The “Opened by…” line: how many households have opened their personal link. Tap it: households without a reply are grouped into “opened, no reply” (with the time of the first opening), “not opened yet” and “not sent yet”. A co-organizer who only sees the numbers sees totals only.
The “Replies, day by day” chart shows the replies of the last 14 days. A household counts there only once, on the day of its latest reply.
The list of replies
You can search for a household (name, email, or message), filter (“All”, “Attending”, “Pending”, “Not attending”), and sort by “Most recent” or “By name”. Under “Pending”, a note reminds you how many households have not replied yet: they have no row until they reply.
Open a reply’s record to correct it (“Edit”): name, number of people, reply, phone, email, kashrut, allergies, message. When the reply is broken down by ceremony, the headcounts are edited from the household’s personal link, not here; the contact details remain editable. Tov does not let you enter a reply on behalf of a household that has not replied.
The name on each reply is the one the person typed. If it does not look like the household’s name, a “name changed” marker invites you to check that a link was not forwarded.
Totals by moment
When the celebration has several moments, a card gives the headcount for each one. These headcounts include children and do not add up as unique people: the same person can come to several moments. For the caterer, Tov uses the largest moment of the “party” type.
Exporting
- Under “Export”: “PDF — printable list” and “Export CSV” (a file you can read in a spreadsheet).
- In the moments card, the download icon gives the households by ceremony.
- Under “For the caterer”: “CSV — households per ceremony” and “Caterer plan (HTML)”, to print or save as a PDF for the caterer.
The dietary level (kashrut) and the allergies your guests report appear in these exports: this is sensitive data. Keep the files to yourself and the caterer.
What’s next?
- Step by step
Reminding households who haven’t replied: 3 at most, never within 48 h
How to remind households who haven’t replied: who gets a reminder, how many times, and what Tov does (and does not do) for you. Nothing goes out without you.
- Guest guide
Changing your reply, or replying for a relative without a smartphone
You said “yes” and things changed? Reopen your personal link and fix it. And how to reply for a relative with no smartphone, as a guest or as the organizer.
- Step by step
Adding your guests: type a name, paste a list, from your contacts
Three ways to add your households: type a name, paste a list (WhatsApp, Excel, Notes) or start from your contacts. Then the list and each household’s details.
A mistake, an outdated sentence? Write to us: a real person reads it.
Report a mistake on this pageWhat’s next?
An invitation true to your traditions.
In 4 languages, with Hebrew set the way it should be and replies tracked household by household.