Confirming your email address: what it’s for

Confirming your email address proves it is really yours. You don’t need to have done it to send your invitations: sending on WhatsApp works with an unconfirmed address, because you tap every message yourself from your own phone.

1Why confirm it

• To invite a co-organizer: Tov sends them an invitation by email, and only does so from an account whose address is confirmed.
• For the security of your account: changing your address asks for your password, and your current address approves the change. If it isn’t confirmed, you may not be able to recover your account.
• To receive Tov’s emails: reply notifications, sign-in links, password reset.

2Getting the link again

1. 1

   Step 1

   Find the email from Tov

   Tov wrote to the address on your account right after you signed up. Also look in your junk folder (on Gmail, the Promotions tab).

2. 2

   Step 2

   Tap the link

   The page opens and your address is confirmed. The “Verified” badge appears in your settings.

3. 3

   Step 3

   No email? Ask for another one

   Open your settings: at the top, the message “Email address not confirmed” offers “Resend the email”. If several links have already gone out in a row, wait about fifteen minutes before asking for another.

4. 4

   Step 4

   Wrong address?

   In your settings, under “Security & sign-in”, use “Change email address”. You will be asked for your current password. While your address is not confirmed, the link goes straight to the new one; once it is confirmed, your current address has to approve the change first.

3If the link has expired

The confirmation link is valid for 24 hours. After that, ask for a new one from your settings with “Resend the email”.

• The email sign-in link, for signing in without a password, is valid for 10 minutes and is only offered to existing accounts.
• The “forgot password” link is valid for 1 hour. Once the password is changed, all your devices are signed out: you’ll need to sign in again everywhere.
• An expired or already-used sign-in link shows a message inviting you to request a new one.